Digital Kent was set up by Kent County Council in 2021 and is part of the Helping Hands scheme which was announced by Roger Gough, Leader of the Council, in February 2021. £2.5m was allocated to improving digital inclusion in the county. A further £2.5m was allocated from the Contain Outbreak Management Fund (COMF) in June 2021.
In 2022 and 2023, Digital Kent was successful in securing additional funding from a variety of sources, such as NHS Kent & Medway and European Structural Investment Fund. All of our projects and schemes cover the Kent County Council area, with some including Medway. We endeavour to make this clear for each project.
The Digital Kent service has been created as a response to the COVID-19 (Coronavirus) pandemic. The support and services that Digital Kent offers are time-limited, due to the nature of the funding available.
Our entire team is dedicated to and passionate about leveling-up the county, where everyone can benefit from being digitally included and capable. You can find more about our team members below.
Sam joined Kent County Council in June 2021. He is the Digital Lead for Digital Inclusion & Capabilities within the Financial Hardship programme. Sam heads up the Digital Kent team.
Sam has a breadth of experience, from working in the further education and general education sector to working in the private retail sector. Most recently, Sam was the Digital & Communications Lead for the School Improvement and Skills & Employability service at The Education People, where he supported the wider team in developing the digital platforms and communications.
Chloe joined the Digital Kent team in November 2021 originally as our Engagement & Skills Manager, leading a team of Engagement Officers as part of the 12-month Engagement & Skills project. As we move into our second phase of our workstream, Chloe became our Relationships & Skills Manager and Deputy Lead.
Chloe has been in the careers education and skills sector for over a decade and has a wealth of experience and knowledge in delivering large scale skills programmes within the education settings in both London and Kent. She is a level 6 qualified Careers Advisor and has a passion for learning and development. Chloe leads on all training for our service as well projects that involve Equality, Diversity and Inclusion.
Alexandra joined the Digital Kent team in September 2021 as one of two Project Officers. In November 2022, Alex was promoted as our Senior Project Officer.
Alexandra’s focus in her new role is on project governance and reporting. Additionally, she is working on project development in cooperation with the Project Manager and the Project Officers. She has a wide-ranging background in office and business management, digital, research, marketing, and events from her work at a boutique career strategist company. Alexandra joined us from the support team of Kent Enablement at Home.
Jake joined the Digital Kent team in November 2021 as our Engagement Officer initially covering Canterbury and Swale before moving over to cover North Kent. In November 2022, Jake became one of three Area Partnership Officers covering West & Mid Kent, which includes Maidstone, Sevenoaks, Tonbridge & Malling and Tunbridge Wells districts focusing on managing digital inclusion projects and relationships within each district. Jake as recently taken on the role of Senior Project Officer within the team, leading on the business workstream.
Jake joined Kent County Council in 2013 initially under the apprenticeship programme and has been involved in many different projects and teams, including Public Health, Economic Development and more recently Jake was working within the Kent Broadband team as a Project Officer. Jake brings a wide range of skills and local government experience as well as extensive knowledge in all aspects of Digital.
Chris joined the Digital Kent team in November 2021 as our Engagement Officer for West Kent. From November 2022, Chris has been promoted to Operational Manager, overseeing the delivery of established projects and schemes being delivered by Digital Kent and wider Financial Hardship programme work within Kent County Council.
Chris has a wealth of experience and knowledge, working in the private and third sector, before joining Chris worked for a Kent-based Charity as Operations Manager.
Hannah joined the Digital Kent team in January 2022 as one of two Project Officers, with a focus on hardware access.
Hannah joins us from the Railway Industry Association and is leading on the COVID-19 Hardware Access Scheme, Hardware Recycling Scheme and various other projects and schemes relating to hardware access.
William joined the Digital Kent team in June 2022 as our Operational Support Coordinator. William, in December 2022, was promoted to Project Officer.
William joins Kent County Council's Digital Kent from COMcheck. William supports the Project Officers with a focus on Hardware and Connectivity Access and Device Recycling.
Becki joined the Digital Kent team in May 2023 as one of three Project Officers.
Becki has a background in working for the NHS, local community groups and joins Kent County Council’s Digital Kent from Medway Council. Becki supports the Projects team leading on the NHS Project and supporting the Digital Kiosk Project.
Doris joined the Digital Kent team in November 2021 as our Engagement Officer. In November 2022, Doris became one of three Area Partnerships Officers covering South & East Kent, including Ashford, Dover, Folkestone & Hythe and Thanet districts. From August 2023, Doris is the Senior Engagement Officer responsible for the Engagement team.
Doris joined Kent County Council around 6 years ago within the Library, Registration and Archives division and was the Deputy Registrar for Ashford. She joined the Digital Kent team to explore working more within communities, build meaningful local partnerships and work towards causing positive change.
Bryony joined the Digital Kent team in March 2022 as an Operational Support Coordinator, and transitioned to become Digital Kent’s Volunteer Engagement Officer in December 2022. They are responsible for the county-wide Digital Champions Network, one of the largest volunteer networks of digital champions in the country.
Bryony oversees the coordination and management of the network and its volunteering opportunities, working closely with the wider team to support further digital inclusion projects across Kent. They have a wide range of customer service experience, developed over seven years from their previous role as Practice Manager for an Osteopathic Practice.
Brooke joined the Digital Kent team in January 2023 as our Operational Support Coordinator. Brooke supports the established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme (including Household Support Fund).
Brooke has supported young people in the youth custody service as well as working within primary school education. She has a wide range of customer service experience through previous retail roles.
Rachel joined the Digital Kent team in January 2023 as our Operational Support Coordinator. Rachel supports the established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme.
Rachel works mainly with the Hardware Access Scheme which operates across the county to help provide laptops to people who are, or at risk of becoming Digitally excluded. Rachel has broad work experience including delivering training for a large FMCG company and more recently working with a local Kent charity to help deliver schemes to help vulnerable Kent residents. She works part time within Digital Kent and also instructs Tai Chi, to mainly older people, two days a week.
Robyn joined the Digital Kent team in March 2023 as our Operational Support Coordinator. Robyn supports established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme.
Through various previous roles Robyn has experience in customer service, education, and the health industries. Currently Robyn supports the Digital Lead with system administration and the general day-to-day business of the Connectivity Access Scheme.
Michela joined the Digital Kent team in February 2023 as our Operational Support Coordinator. Michela supports established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme within Kent County Council.
Michela has supported a variety of people in the community, including the elderly and children, in previous person-centered roles.
Lydia joined the Digital Kent team in February 2023 as our Operational Support Apprentice. Lydia supports established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme.
Lydia is also responsible for creating and posting on the Digital Kent social pages which helps them utilize their creative skills from their background in film production.
They are currently studying towards a Level 2 Customer Service apprenticeship and have had held several customer service roles previously.
Millie joined the Digital Kent team in January 2023 as our Operational Support Assistant (Apprentice). Millie supports established projects and schemes delivered by Digital Kent and the wider Financial Hardship Programme.
Millie is currently studying towards a Level 3 Business Administrator apprenticeship and previously worked for The Education People as their Employability Apprentice. Millie has a passion for helping and supporting others and wants to help make a difference.
Daisy joined the Digital Kent team in March 2023 as our Engagement & Support Apprentice covering South & East Kent, including Ashford, Dover, Folkestone & Hythe and Thanet districts.
Daisy joined KCC 5 years ago working within the primary education sector, prior to this she has over 2 decades of experience in marketing & communications, corporate banking and IT software training within the construction and water industries.
Charlotte joined the Digital Kent team in March 2023 as our Engagement & Support Apprentice covering North & East Kent, including Canterbury, Dartford, Gravesham, Swale and Medway.
Charlotte has a background working in multiple customer facing roles and enjoys helping and connecting with people. They have experience leading a large group of people and coaching them. Charlotte also has a degree in Music production where they have learned how to use technology in a variety of ways.
Charlotte came to Digital Kent wanting to make a difference to the community and is passionate about supporting projects and schemes within the Digital Kent team that implement digital inclusion.
Matthew joined the Digital Kent team in March 2023 as our Engagement & Support Apprentice covering West & Mid Kent, including Maidstone, Sevenoaks, Tonbridge & Malling, and Tunbridge Wells districts. He is currently working towards the completion of his Level 2 customer service practitioner apprenticeship.
Matthew supports a variety of different projects within the team. These include the Business workstream and Digital Champion’s Network.
Before joining KCC Matthew worked in construction. Since joining Digital Kent Matthew has provided valuable support to Kent residents and continues to make a difference in the community.
Connor joined the Digital Kent team in June 2023 as part of his traineeship with KT&A.
He joined Digital Kent as an opportunity to learn more about working in an office environment. Connor carries out general admin duties, research tasks and supports many of the wider Digital Kent team.
Charlotte joined the Digital Kent team in September 2023 as our Engagement & Support Apprentice. She is currently working towards the completion of her Level 3 customer service specialist apprenticeship.