Information

About Digital Kent

Digital Kent was set up by Kent County Council in 2021 and is part of the Helping Hands scheme which was announced by Roger Gough, Leader of the Council, in February 2021. The scheme was allocated £10m, of which £2.5m was distributed to tackling digital exclusion in the county. A further £2.5m was allotted from the Contain Outbreak Management Fund (COMF). 

The Digital Kent service has been created as a response to the COVID-19 (Coronavirus) pandemic. The support and services that Digital Kent offers are time-limited, due to the nature of the funding available.

Our entire team is dedicated to and passionate about levelling-up the county, where everyone can benefit from being digitally included and capable. You can find more about our team members below.

Sam Lain-Rose Pen PictureSam joined Kent County Council in June 2021. He is the Digital Lead for Digital Inclusion & Capabilities within the Financial Hardship programme. Sam heads up the Digital Kent team. 

Sam has a breadth of experience, from working in the further education and general education sector to working in the private retail sector. Most recently, Sam was the Digital & Communications Lead for the School Improvement and Skills & Employability service at The Education People, where he supported the wider team in developing the digital platforms and communications.

Connect with Sam on LinkedIn

Chloe Johnstone Pen PictureChloe joined the Digital Kent team in November 2021 originally as our Engagement & Skills Manager, leading a team of Engagement Officers as part of the 12-month Engagement & Skills project. As we move into our second phase of our workstream, we are pleased that Chloe will be our Relationships & Inclusion Manager and Deputy Lead.

Chloe has a wealth of experience and knowledge in delivering skills programmes within the higher education sector at London-based universities. More recently, Chloe was The Education People's Engagement Officer for East Kent before being promoted to Enterprise Coordinator as part of the Careers & Enterprise Company.

Connect with Chloe on LinkedIn

Chris Reddy Pen PictureChris joined the Digital Kent team in November 2021 as our Engagement Officer for West Kent. From November 2022, Chris has been promoted to Operational Manager, overseeing the delivery of established projects and schemes being delivered by Digital Kent and wider Financial Hardship programme work within Kent County Council.

Chris has a wealth of experience and knowledge, working in the private and third sector, before joining Chris worked for a Kent-based Charity as Operations Manager. 

Connect with Chris on LinkedIn

Alexandra Pack Pen PictureAlexandra joined the Digital Kent team in September 2021 as one of two Project Officers, with a focus on connectivity. In November 2022, Alex was promoted as our Senior Project Officer. 

Alexandra is currently leading on the Community Wi-Fi project with our borough and district partners and other key stakeholders, such as Kent Public Services Network (KPSN). She has a wide-ranging background in office management, digital, research, marketing, and events from her work at a boutique career strategist company. Alexandra joined us from the support team of Kent Enablement at Home. 

Connect with Alexandra on LinkedIn

Hannah Brown Pen PictureHannah joined the Digital Kent team in January 2022 as one of two Project Officers, with a focus on hardware access. 

Hannah joins us from the Railway Industry Association and is leading on the COVID-19 Hardware Access Scheme, Hardware Recycling Scheme and various other projects and schemes relating to hardware access.

Connect with Hannah on LinkedIn

Brooke Ardley Pen PictureBrooke joined the Digital Kent team in December 2021 as our Engagement Officer for West Kent, currently overseeing Tonbridge & Malling districts. In addition, Brooke leads on the county-wide reintegration and reinclusion of offenders into society, from a digital inclusion and capability perspective.

Brooke joined Kent County Council in 2015 working within the Children, Young People & Education directorate in a variety of roles. More recently Brooke was an Early Help Worker in the intensive children and families unit, part of the integrated children's service. 

Connect with Brooke on LinkedIn

Steven Holdcroft Pen PictureSteven joined the Digital Kent team in November 2021 as our Engagement Officer for the Digital Champions Network and the county-wide volunteer champions.

Steven has vast experience in the higher education sector, primarily focussed on marketing, recruitment and admissions. More recently Steven was Director of Enrolment Management Services at the University of Kent. 

Connect with Steven on LinkedIn 

Jake Huggett Pen PictureJake joined the Digital Kent team in November 2021 as our Engagement Officer. In November 2022, Jake became one of three Area Partnership Officers covering West & Mid Kent, including Maidstone, Sevenoaks, Tonbridge & Malling and Tunbridge Wells districts.

Jake joined Kent County Council in 2013 and has been involved in many different projects and teams, including public health, economic development and more recently Jake was working within the Kent Broadband team as a Project Officer. 

Connect with Jake on LinkedIn

Sophie Mackenzie Pen PictureSophie joined the Digital Kent team in February 2022 as our Engagement Officer. In November 2022, Sophie became one of three Area Partnerships Officers covering North & East Kent, including Canterbury, Dartford, Gravesham and Swale districts.

Sophie has a strong customer service and IT background and joins us from Optivo, where she was Service Desk Incident Support. 

Connect with Sophie on LinkedIn

DoriDoris Shaba-Jeffries Pen Pictures joined the Digital Kent team in November 2021 as our Engagement Officer. In November 2022, Doris became one of three Area Partnerships Officers covering South & East Kent, including Ashford, Dover, Folkestone & Hythe and Thanet districts. 

Doris joined Kent County Council around 6 years ago within the Library, Registration and Archives division and was the Deputy Registrar for Ashford. Doris has extensive customer service experience and knowledge, both in the private and public sector.

Connect with Doris on LinkedIn

Bryony Goble Pen PictureBryony joined the Digital Kent team in March 2022 as our Operational Support Coordinator. In November 2022, Bryony became our Volunteer Engagement Officer responsible for the county-wide Digital Champions Network (one of the largest volunteer networks of digital champions in the country). 

Bryony is responsible for digital champions network, communication and social media, along providing administrative support to the Digital Kent team. 

Connect with Bryony on LinkedIn


WWilliam Lawrence Pen Pictureilliam joined the Digital Kent team in June 2022 as our Operational Support Coordinator, supporting the Hardware Access and Recycling Schemes.

William joins Kent County Council's Digital Kent from COMcheck. William supports the Project Officers with a focus on Hardware and Connectivity Access and Device Recycling. 

Connect with William on LinkedIn

Sophia Turk Pen PictureSophia joined the Digital Kent team in March 2022 as our Operational Support Coordinator, supporting the entire Engagement & Skills team.

Sophia supports on multiple projects, produce regular reports and provide administrative support to the Digital Kent team. 

Connect with Sophia on LinkedIn