Digital Energy Support
Digital Energy Support helps Kent residents build the confidence, skills and access they need to manage their energy use in an increasingly digital world. We provide practical advice on reducing energy costs, understanding tariffs, and accessing available grants and financial support. Delivered by Digital Kent in partnership with energy providers, it also supports people to get online, use digital tools to manage bills, and connect with wider services, ensuring households are better equipped to stay warm, reduce costs, and improve their overall wellbeing.
The Priority Services Register (PSR) is a free UK wide service which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply, to find out more and register with your utility providers, please go to: thepsr.co.uk
Eligibility criteria for PSR:
Your energy provider may be able to provide additional support with energy debts and energy saving support grants, please see the sites below:
British Gas
Energy support fund (grants & debt help)
British Gas Energy Trust (debt grants portal)
EDF Energy
https://www.edfenergy.com/help-support
E.ON Next
Octopus Energy
OVO Energy
OVO Energy Customer Help and FAQ
Scottish Power
Gas and Electricity Company | ScottishPower
You may also be able to access free water saving devices and discounted water butts, from your water company here: www.savewatersavemoney.co.uk
You can do a 5 minute quiz to find measures to saving water and money in your household, plus enter competitions here: https://www.ccw.org.uk/save-money-and-water/free-water-saving-stuff/
The water companies also provide social tariffs, water debt support and water usage advice, which can be accessed using your providers links below:
Thames Water
Free water‑saving devices & home visits
Southern Water
Free water‑saving home visits & device
Affinity Water
Free kits typically via partner scheme (Get Water Fit / Save Water Save Money)
